The end user is a lie

by Dries De Roeck on June 15, 2011

In a world of open ended DIY systems, people should stop using the term end user. I will elaborate on this at some point ^^

One comment

Some papers below that also (at least to some extent) deal with demolishing the notion of an end user as a single, monolithic block.

Have fun. 😉

Sengers, P. and Gaver, B. Staying open to
interpretation: Engaging multiple meanings in design
and evaluation. Proc. of DIS 2006, ACM Press (2006),
99-108.

Jeffrey Bardzell and Shaowen Bardzell. 2008. Interaction criticism: a proposal and framework for a new discipline of hci. In CHI ’08 extended abstracts on Human factors in computing systems (CHI EA ’08). ACM, New York, NY, USA, 2463-2472. DOI=10.1145/1358628.1358703 http://doi.acm.org/10.1145/1358628.1358703

by JayDee on June 20, 2011 at 10:23 am. #

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